Generating Safety

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Most of the time, most of the people don’t put a lot of thought into their behavior. They run an “auto-pilot” program that governs how they respond. If we examine the elements that generate behavior, we get something like this list: Physical...
The Blame Game

The Blame Game

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Engelbert watched Pam nervously chew on her knuckle as she stood in the door of his office, answering his call. “Come in and close the door.” He motioned her to a seat, then stood and pointed an accusing finger down at her. “We need to decide how...
The Identified Patient Pattern

The Identified Patient Pattern

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Engelbert frowned, trying to understand why Pamela had been acting strangely. Her programming skills were among the best in the company. She had a way of getting things completed. That’s why he made her project lead for Uberdenke’s next UDCRM product...

How Safe is Your Workplace?

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We’ve defined safety to mean we can take risks and our coworkers/management will support us, especially if setbacks occur. We have the ability to speak our truth without fear of ridicule, rejection, or retribution. Throughout the day we will feel differently...

What Does Safety Mean?

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When I talk with other coaches about teams, I hear a lot about “creating safety” and “safe teams”. I don’t hear much about how to do that. While debriefing a coaching simulation the 2010 AYE Conference we listed things coaches did and...