Goal, Goal, Who’s Got the Goal?

“If you don’t know where you are going, you probably won’t get there.” – Yogi Berra The pager tones sounded at 2 AM. It blared “Squad 86, car accident with personal injuries on Highway 268 west of Pilot Mountain.” I don’t know how much research went into the tones, but when they sound, they can […]

Why Agile Works

Someone once asked me, “Don, what does even the wisest person overlook?” The answer was “his nose.” You can see your nose if you focus, but you generally don’t bother. You assume it’s there. Likewise, as I have gained experience in software development, I have learned that explicitly stating my assumptions keeps me from overlooking […]

Agile Change – The Values

What does Agile involve? And what do I mean “Agile”? Does “Agile” mean “Agile, the Manifesto” and the “agile, the principles“? How about “agile, the software development methods“? Actually, “Agile” in this case means “all of the above”. When I look ate these, I find change.  Changing what we value. Changing how we develop and deliver […]

Organizational Changes Make Messes

Last week Mike Cottmeyer posted that People Are Messy. He gave an excellent example how two people approach and respond differently to change. I might choose different words to describe people. I definitely agree that change gets messy. Change starts getting messy when our change model doesn’t map to the reality we deal with. Three […]

Organizations Change – People Transition

Googling “organizational change” returns almost 6 million hits. The LinkedIn Organizational Change Practitioners contains 26,125 members. With this much information and so many people practicing organizational change, you’d think we’d be good at it. But that’s not what I usually experience in my work. Why does this gap exist? A Handful of Change Models1 My […]

Failure Paths During Change

In Understanding Change I described the Satir Change Model. Near the bottom I acknowledged that I described a “happy path” change. Many designed changes never change anything. Other change initiatives look promising for a while, but as time passes people revert to working “the way we’ve always worked around here.” In the “move to team room” […]