Posts

Communication Disconnects

/
"Why doesn't my manager listen when I explain the details?" "Why doesn't the developer just give me what I ask for?" If you’ve ever heard these complaints—or made them--you’re not alone. Questions like these are a symptom of a communication disconnect.

A rose by any other name

/
I've been reading some interesting emails concerning names in an Scrum environment. Backlog in particular seems to generate energy.

Don't Mind Read - Improve How You Communicate

/
"Why doesn't my manager listen when I explain the details?" "Why doesn't the developer just give me what I ask for?" These questions popped out during the Tutorial at this year's AYE Conference. Realizing the energy, Steve and I held an impromptu discussion on the topic.

Getting to Language Revisited

/
First, when you're not doing email (or phone) there are more "channels" than simply "language". Indeed, in your example you two were operating with a particularly thin communication mechanism. One of the countermeasures, I think, is having a pile of communication channels going on at once, then you can compare between.

Getting to Language

/
Albert has an interesting job. He takes the manufacturing software the plant operators use, and creates simulation software to train operators. I started working with him when his company selected some new software, and he needed suggestions on how to do things like make time stop.