A rose by any other name

is probably something else. I’ve been reading some interesting emails concerning names in an Scrum environment. Backlog in particular seems to generate energy. Several valid points for change have been made. Backlog felt negative to one team, and they wanted to...

Don't Mind Read – Improve How You Communicate

“Why doesn’t my manager listen when I explain the details?” “Why doesn’t the developer just give me what I ask for?” These questions popped out during the Tutorial at this year’s AYE Conference. Realizing the energy, Steve and...

Getting to Language Revisited

Faithful reader Jim Bullock (jbullock_at_rare-bird-ent.com) had the following comments about Getting To Language. Your diagram is interesting, at least two ways. First, when you’re not doing email (or phone) there are more “channels” than simply...

Getting to Language

Albert has an interesting job. He takes the manufacturing software the plant operators use, and creates simulation software to train operators. I started working with him when his company selected some new software, and he needed suggestions on how to do things like...

Debugging System Boundaries: The Satir Interaction Model

People working with systems know the interactions between the system and its environment create a tremendous opportunity for success or failure. In computer systems the interfaces between components, utilities, other systems, and the user often contain the most...