Better Process, Better People

The biggest room in the world is the room for improvement. Officially author unknown, but I heard it from my mother, more than once. Reading Better People, Better Process may make it seem like I’m one of those touchy-feely “people over process”...

Giving Up – Reframed

On your blog of Thursday, September 01, 2005 “Giving up to get ahead” you talk about moving insurance agents. I’ve just been through the process of ‘firing’ my accountant of near 10 years. She hasn’t served me well for a number of...