Albert has an interesting job. He takes the manufacturing software the plant operators use, and creates simulation software to train operators. I started working with him when his company selected some new software, and he needed suggestions on how to do things like make time stop.

This system must have 99.9% availability.” Says who? “We’re in financial trouble, and there’s going to be a lay-off.” Says who? “Management won’t let us purchase the new tool like they said we could.” Says who? Any statement that doesn’t include “Who Said”, needs to have “Says who?” as a response.

I found more information on view points. These are referred to in NLP as Perceptual Positions.