How do you know what you know? More importantly, how do you know what other people know? Mind reading happens when we “know” what someone else thinks. In business and personal relationships this occurs all the time. “The boss is mad at John.”...
“Communication is a system of interaction. In some sense communication is always flawed because it is impossible simply to put one’s thoughts and understandings directly into someone else’s head.” Bernard Mayer Two recent events reminded me...
