What Does Safety Mean?

When I talk with other coaches about teams, I  hear a lot about “creating safety” and “safe teams”. I don’t hear much about how to do that. While debriefing a coaching simulation the 2010 AYE Conference we listed things coaches did and models coaches might use....

Getting to Language Revisited

Faithful reader Jim Bullock (jbullock_at_rare-bird-ent.com) had the following comments about Getting To Language. Your diagram is interesting, at least two ways. First, when you’re not doing email (or phone) there are more “channels” than simply...

Getting to Language

Albert has an interesting job. He takes the manufacturing software the plant operators use, and creates simulation software to train operators. I started working with him when his company selected some new software, and he needed suggestions on how to do things like...

Different But Useful

A map is not the territory it represents, but if correct, it has a similar structure to the territory, which accounts for its usefulness. -Alfred Korzybski Recently I spent two weeks in Berkeley CA helping a client upgrade one of their control systems. I wasn’t...