Failure Paths During Change

In Understanding Change I described the Satir Change Model. Near the bottom I acknowledged that I described a “happy path” change. Many designed changes never change anything. Other change initiatives look promising for a while, but as time passes people revert to working “the way we’ve always worked around here.” In the “move to team room” […]

Learning to Change

In Changing Quicker we looked at reducing or removing system delays to reduce the time delay between realizing a change needs to be made, and when the change’s effects occur. Another way to change quicker involves learning to change. Learning is a process that depends on experience and leads to long term changes in behavior potential.