Why Don’t You Hear What I Mean? – The Satir Interaction Model by Don“Communication is a system of interaction. In some sense communication is always flawed because it is impossible simply to put one’s thoughts and understandings directly into someone else’s head.” Bernard Mayer Two recent events reminded me...
Choosing Change by Don© Don Gray 2003, 2010 I’ll never forget that morning even though it happened a quarter of a century ago. I was a programmer helping start up a new factory, and things had been going OK. Not great, but OK. I decided that morning on the way to the factory I was...
Don’t Just Do Something, Stand There! by Don© Don Gray 2002-2022 I remember when I first started solving problems for a living. I would leap down the stairs three at a time, race to the computer room, and stare at the line printer (yes, it was that long ago) trying to determine what had happened, and what to do...
