by Don
Always have an exit strategy. ©2005 – 2009 Don Gray, Gerald M. Weinberg “The thought that disaster is impossible often leads to an unthinkable disaster.” – The Titanic Effect, The Secrets of Consulting, pg 95 Engelbert, the Software Engineering...
by Don
© Don Gray 2005, 2010 It was Saturday afternoon when the house phone rang. “Don, this is John. I know we haven’t talked in 10 years, but I have a client who has a problem.” In 20 years I’ve never had a client call and say “Don, things are...
by Don
© Don Gray 2002-2022 I remember when I first started solving problems for a living. I would leap down the stairs three at a time, race to the computer room, and stare at the line printer (yes, it was that long ago) trying to determine what had happened, and what to do...
by Don
© Don Gray 2000 – 2022 A problem can be a lot of things; perhaps a struggle, a puzzle, or a task. As a consultant, I find it useful to define “problem” as the difference between what is, and what is wanted. From that point of view, learning to solve...