No Exit

No Exit

Always have an exit strategy. ©2005 – 2009 Don Gray, Gerald M. Weinberg “The thought that disaster is impossible often leads to an unthinkable disaster.” – The Titanic Effect, The Secrets of Consulting, pg 95 Engelbert, the Software Engineering...
How Did This Happen?

How Did This Happen?

© Don Gray 2005, 2010 It was Saturday afternoon when the house phone rang. “Don, this is John. I know we haven’t talked in 10 years, but I have a client who has a problem.” In 20 years I’ve never had a client call and say “Don, things are...

Don’t Just Do Something, Stand There!

© Don Gray 2002-2022 I remember when I first started solving problems for a living. I would leap down the stairs three at a time, race to the computer room, and stare at the line printer (yes, it was that long ago) trying to determine what had happened, and what to do...

Solving Other People’s Problems

© Don Gray 2000 – 2022 A problem can be a lot of things; perhaps a struggle, a puzzle, or a task. As a consultant, I find it useful to define “problem” as the difference between what is, and what is wanted. From that point of view, learning to solve...